Well, I received my Durango back from the garage last night. I had it in for several things: engine light, trailer brakes, and transfer case service. But those things aren't the point.
Several years ago we bought some discount service cards for the local Dodge dealership. The cards included a few oil changes and some discounts on service. Apparently the dealer received a few bucks from each card sold. Anyhow, the discount card supplier continued to sell the cards without authorization from the Dodge dealership. That put both the Dodge dealer and me in hard places. I paid money and expected a discount. The Dodge had a faithful customer in front of him expecting a discount but wasn't getting anything out of it. In an act of true customer service they honored the card. Wow!
They have made me a long term customer.
'Serving With Smiles, Children Saving The World' is a non-profit organization.
We're a kid-powered humanitarian group reaching the needs of kids around the globe.
